Shop Reviews & Testimonials - Automotive City

Susan Landenberger

Customer Review

★★★★★

I had a great recommendation from a friend. Very satisfied with her recommendation. Always a bit scary and overwhelming for single women to find good car care. Very happy with my choice. I'll be back for future car repairs. They were reasonable and responsible. My Subaru Outback 2016 is in good shape now for my work responsibilities. Means a lot! Thank you

Paul Jewel

Customer Review

★★★★★

I've been coming to Automotive City for eight years. Spencer and his team get an A+. They service my 2000 Isuzu Trooper and my 2017 Toyota Tacoma. They've done everything from oil changes to tuneups, to brakes, to air conditioner & transmission replacements. I really like how Spencer walks me through everything his team has done at each service. I would not hesitate to recommend Automotive City to other people.

Carland

Customer Review

★★★★★

Spence, Thank you so much for taking care of us. Your attitude and kindness is awesome. Best to AC !!!

Lindsay Larson

Customer Review

★★★★★

After calling around a handful of shops, with no one really wanting to listen. Automotive City answered and listened to my issue and got us in right away! Super knowledgeable and customer service was AMAZING!

I do much of my own auto maintenance and have for years. When the job is bigger, I go to Automotive City. The people there are not only good with communication but they do the job in such a way that it's done right the first time. I'm very comfortable taking my vehicles there and plan on doing so for years to come. - Charles H. (5 Star Yelp Review)

5-Star Google Rating left By Sarah S.

I have been taking my 1997 Jeep Wrangler to Auto City for several years now. They are always friendly, do the work my Jeep needs and do not try to sell me something I don't need. I recommend them to everyone. Always happy with the work they do. :) Thank you to Ken and all his employees.

-Carol K. (5-star Google review)

Excellent service every time. Ken and Spencer are very knowledgable and experienced. Your vehicle is always in good hands and will be repaired to an high quality.

-Kim D. (5-star Google review)

5-Star Review from Peggy D. found on Google.

Debora Jenness Moe

Customer Review

★★★★★

I want to thank you, Ken, for being such a well-established and straight-up mechanic that I can always count on. Your repairs have been essential to my independence. Great staff, and sweet wife! Thanks again!

5-Star Google Rating

- Nick H.

5-Star Google Rating

- Kim D.

5-Star Google Rating

- Colton C.

My parents and myself have been going to Automotive City for many years. They are very knowledgeable about all of our vehicles that range from BMW's, Mercedes, Acura and both of my Ford vehicles. They are very professional and have great technicians that will go over the work with you if you want. I highly recommend Automotive City and I will continue being a customer.

-Google Review from Shell M.

5-Star Rating left on Google

-Theresa D.

So nice of Ken the owner to save the day on my mom's Lexus. Her sunroof was leaking in the rain, I was scared it would be a $3,000 sunroof job. Ken cleaned the drain tubes FOR FREE and remedied the issue right away!!! Also, put an entirely new engine in my dad's dodge Dakota which he refuses to part with so I'm glad to see him taking care of all our cars. Very friendly (feels like family) environment. - Timothy O. (5 Star Yelp Review)

Mathew LaMark

Customer Review

★★★★★

I have been bringing my cars and trucks to Automotive City for the last ten years and needless to say they are above and beyond the most reliable, polite, mechanics I have ever worked with. They not only know what they’re doing they also won’t repair unnecessary items and you can count on them not overcharging and doing an amazing job. Good mechanics are hard to find and we consider them not just friends but family. They are literally the best.

Gregory Ghirla

Customer Review

★★★★★

Customer relations & service, professional repair and maintenance are exemplary. Has taken great care of my 2004 Ford Sport-Trac in many ways, lately a radiator replacement. Timely and accomodating, Ken, owner/manager, the team gets a 5-Star rating and recommendations to my friends. Especially in these challenging times. Thank you.

William Snyder

Customer Review

★★★★★

Brought in my wife’s 2001 Honda Accord for an oil change and battery replacement. Tire rotation was included with an oil change. April 2020. Done in quick time and reasonably priced. Friendly and informative staff (if only over the phone; we appreciated the distancing, however, since we’re fragile senior citizens). Automotive City has been entered into our contact list for the next time needed. Thank you!

These guys are the best. They do what they're scheduled to do when they say they will, keep you informed about any issues, and don't upsell. They are incredibly thorough when you come in for a regular service, checking all the basics: tire pressures, brakes, fluids etc. Thinking about buying a used vehicle? Bring it in for a free quick evaluation, I did with a pickup truck and Ken told me why it wouldn't be a good idea, he knew all the quirks of that particular brand and model. I ended up with another purchase that he approved of and the truck has been trouble free for over three years. Automotive city is my go to for anything automotive. - SJ W. (5 star review on Yelp)